Refund Policy

We want you to feel confident joining our programs. This policy explains when you can get a refund and how to ask for one.

AI Launchpad

• The AI Launchpad is a one-time purchase. Nothing renews automatically.
• You can request a full refund any time before the end of week 2 of your cohort.
• Refund requests after the end of week 2 are not available.
• Missing a live lab does not qualify for a refund, because every lab is recorded and added for you to catch up.

AI Certification

• If you enrolled and paid yourself, you have 30 days from the date of purchase to review the training and request a refund.
• If your employer paid, refunds are made to your employer under the terms of their agreement with us.
• For training funded through the Ontario Job Grant, nothing is owed for grant-funded training until the application is approved. Refunds after approval follow our agreement with your employer and the program’s rules.

Sponsored cohorts, partnerships and team training

Sponsored cohorts, referral partnerships, team training and on-site training are covered by the proposal or agreement we sign with your organization, including any cancellation, rescheduling and travel terms.

If we cancel or reschedule

If we cancel a cohort, or reschedule it and the new dates don’t work for you, you’ll receive a full refund.

Automate & Elevate membership

The Automate & Elevate membership is offered by our sister company and is covered by its own terms at automateelevate.co.

How to request a refund

Email support@successwithdigital.com from the address you enrolled with, and include the program name. Approved refunds are returned to the original payment method within 10 business days. Your bank may take a few more days to show it.

Contact us

Success with Digital Inc.

29 Wellington Street East, Suite 1, Sault Ste. Marie, ON P6A 2K9

support@successwithdigital.com · (844) 424-4877